How do I recover my password if I forget it?

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Use the OTP to set a new password. The whole process takes just 2 minutes.

What should I do if my account gets locked after too many attempts?

After 5 incorrect password attempts, your account will be temporarily locked for 30 minutes. Please wait it out or recover access via the "Forgot Password?" option. If you need further assistance, Help Center contact us.

Can I log in from multiple devices at the same time?

Yes, but for security purposes we track logins across multiple devices. Signing in from a new device may require OTP verification — this is to keep your account safe.

What should I do if I don't receive the OTP?

First, check that your mobile has a stable network signal. Wait 60 seconds, then click "Resend". If SMS is blocked, check your carrier settings. If the problem continues, contact us via live chat.

Why can't I see my balance after logging in?

Refresh the page — balances can take up to 30 seconds to update. If it still doesn't show, clear your cache and log in again. If the issue persists, Help Center Share a screenshot so we can help.

joya 9 | Secure Login — Access Your Account and Start Betting

On Joya 9 Login — Welcome to your betting world

Millions of Bangladeshis enjoy cricket, football, Live Casino, and Lottery on Joya 9 every day. Log in to your account and get the best experience.

Instant Login

Mobile number & password — log in within 5 seconds

SSL 256-bit Security

Your information and funds are fully protected

From any device

Smooth access across mobile, tablet, or PC

24/7 Bengali Support

Having trouble logging in? We're always here to help

—

Now Online

5 Lakh+

Total Members

98%

Uptime

৳5 Crore+

Monthly Payout

Logging in to joya 9 is quick and easy. If you're already registered, you can access your account in just a few seconds. Log in with your password or use the OTP method — both are equally simple and secure.

Password Login Method

This is the fastest method. Enter your registered mobile number and password, then tap the "Login" button. Checking the "Remember Me" option will keep you logged in automatically next time — but only do this on your personal device.

How to log in with OTP

If you can't remember your password or prefer extra security, use the OTP method. Enter your mobile number, receive a 6-digit code, and use it to log in. Simple, fast, and highly secure.

What should you do if you forget your password?

No worries! Click the "Forgot Password?" link, and an OTP will be sent to your registered number. Verify the OTP and set a new password — resolved in just 2 minutes.

What should I do if I have trouble logging in?

Make sure your mobile number is correct — starting with 01 and 11 digits long.
Password is case-sensitive — make sure your uppercase and lowercase letters match.
Check that your internet connection is working properly.
Clear your browser cache and try again.
If you're still having trouble, contact our Help Center contact us.

How to keep your account secure

Follow a few simple steps to keep your joya 9 account secure. Use a strong password — at least 8 characters, combining numbers and special symbols. Never share your password with anyone. Do not use the "Remember Me" option on public devices. Always log out after your session. If you notice anything suspicious, change your password immediately.

Joya 9 will never ask for your password via email or SMS. If anyone asks for it, it's a scam — ignore and report it.

Will my account be closed if I can't log in?

No. If you don't log in for 90 consecutive days, your account becomes dormant — but it won't be closed. Your balance stays safe. You can reactivate your account anytime by logging in with an OTP.

For your security, if we detect multiple active sessions from a single device, we may request additional verification. This is part of keeping your account protected.

On Joya 9 Login — Welcome to your betting world